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Shipping & Digital Delivery Policy

Last Updated: September 2026 • 100% Digital Service.

1. Mode of Delivery (100% Digital Service)

SongBanalo is an entirely digital product and service platform. We do not ship physical goods, CDs, vinyl records, or USB drives. All personalized songs are synthesized and delivered electronically through secure digital cloud infrastructure.

2. Delivery Timelines

Upon successful payment confirmation via Razorpay, our automated songwriting and vocal synthesis engine begins immediate execution:

⚡ Standard Delivery Time

5 to 10 Minutes

Real-time status updates shown directly on your order tracking page.

⏱️ Maximum Delivery SLA

Within 60 Minutes

In rare cases of high cloud GPU queue volume.

3. How You Receive Your Song

Your finished personalized song is delivered via multiple digital channels:

  • Direct Web Order Page: Instant in-browser player with scrub controls, lyrics reader, and 320kbps MP3 download button.
  • WhatsApp Delivery: Direct notification and playback link sent to your registered WhatsApp mobile number.
  • Email Confirmation: Order receipt and permanent tracking link delivered to your submitted email address.

4. Shipping Costs & Charges

✅ Zero Shipping Fee (₹0): Because all files are delivered digitally via cloud download links, there are zero shipping, packaging, or handling charges for customers across India and worldwide.

5. Assistance with Delivery

If you have not received your song link within 15 minutes of payment, please check your spam folder or contact our 24/7 delivery support team at support@songbanalo.com with your Order ID.